Why Work With Us?
At Verity Intelligence, we are always on the look out for talent. If you think you have what it takes to be a part of a dynamic team, it’s time to touch base.
Our team is fun and dedicated to our company’s core values. We believe in hiring people with the right attitude and fit into our company’s culture.
We believe in empowering our employees to make the best decisions possible.
We will pay above market rate if we think you have what it takes.
- Excellent customer service skills (including questioning, probing, listening, establishing rapport, matching and closing)
- Genuine passion for speaking to customers, answering queries and a clear communicator
- To ensure phone/email verifications are completed before deadline
- Customer queries are answered with the aim of a first time resolution
- To ensure that queries are responded to within our agreed response time
- To ensure the best Customer Care experience is given to all customers
- To achieve KPI’s whilst maintaining excellent quality
- To handle verification across different platforms, including Telephony, Email, Social Media.
- You will work with your colleagues across the department to complete a report
- Be passionate about being the best you can be and want to achieve targets
- Flexible for both the company and customers
- Strong team working ability
- Flexibility and able to adapt quickly to changing priorities
- Ambitious and willing to accept new challenges
- 1 to 2 years experience in a call/contact centre
- Target oriented
- Structured and follows SOP’s
- Excellent communicator (Especially English – both Written & Spoken)
- Team player
- Great Interpersonal skills
- Fast typist – 60 words per minute (will be tested during 1st interview)
- Data entry by compiling and sorting information
- Create or update records with new files and information
- Respects confidentiality and policies
- Excellent organization skills
- Great attention to detail
- Candidates must possess at least SPM
- Must be able to communicate in English/ BM
- At least 1 year working experience
- Fresh graduates also encourage to apply
- Able to use basic Microsoft Excel and Microsoft Words
Job Application Form
If you are looking for challenges, opportunities, growth and career advancement, we invite you to take this opportunity to begin a success career with us.